Thing hectic said telescope purchased for her son is not good enough to see the moon and the planets.
Emma Selby bought the telescope from Smyth in Toy Store & # 39; Plymouth for its most senior son, Billy, a & # 39; four & # 39; years, but both were left disappointed after they could not see & # 39; the moon kratri and circles & # 39; Saturn & # 39 ;.
The qaddeja of & # 39; 23 years said she is "devastated" that is now left £ 50 out of pocket after splurged on the most expensive telescope in the store, that her children never use, report Plymouth Live.
All three said: "It was a Christmas present for my son as it was to learn about the moon and the stars in school and is really interested in.
"It was really wobbly and it was just really useless. He was cold and get bored because they could not see the moon kratri."
Emma says that worker & # 39; Smyth "promised" that she could take the telescope back if not satisfied with the product and does not function as stated on the box.
Emma said: "We asked a man who worked there if £ 50 was a good thing and if we can see the stars, the moon and Mars and said yes.
"We even asked if we can return if it was not good, and we said. So we come home to Dobwalls and nipprovawha but failed to see anything, even on a clear night.
"We have stated that the instructions but saw nothing and really struggled to do anything with it.
"We won back to the store and asked if we nirritornawh, not us, would have to be investigated and left them."
The telescope of refrattor Science Fusion 700m to & # 39; earth and sky & # 39; is the highest telescope to sell the toy giant and the product description states that the telescope will pick up some incredible views & # 39; space.
She says: "The TM7060 has been designed to provide views of the moon craters, large lemon & # 39; Jupiter, and circles & # 39; Saturn, along with & # 39; few & # 39; Galaxies , star clusters and nebul. "
Emma said having left the telescope at the store she received a call the next day to say that the product was faulty, and she would not receive a refund.
She said: "If the person at the store said she had had no idea if it was a good thing we do not want nixtruha but said if we can see some things and we can not."
Emma contacted the team of & # 39; Smyth on Facebook, and received the following reply: "Hi Emma, we are very sorry to hear & # 39; on this issue.
"Look at it with our Plymouth store. Unfortunately, we can not accept the item outside our terms and conditions until the object is regarded as defective.
"Please advised that we accept return within 28 days, provided that the products do not open. The discretion to accept the item out of these terms is at the discretion of the store manager.
"The apologies can not give further advice regarding & # 39; this issue."