Modifications to the contractual clauses are automatically applied after a process & # 39; joint mediation.
During these days the Customers BCI received an email informing them of important changes in the conditions of their contracts. The company controlled by the Yarur family reported having initiated a process of & # 39; joint mediation with the National Consumer Service (Sernac), clauses have been reviewed in & # 39; "General Conditions and Operational & # 39; BCI Products and Banking".
The reason? The Sernac considered that the provisions of the BCI contracts "were not strictly in line with the Consumer Law".
Thus, the bank informed its customers "He promised to adjust the clauses for the current regulations to comply with & # 39; the standard of consumer protection."
Specifically, there are three modifications to the clients of BCI to services & # 39; debit card & # 39; credit and BCI Cash Express services to SMEs in E. F & # 39; each increase in the contract that "the customer will not have responsibility for operations carried out after the announcement stated".
This, in case there 'Loss, theft or theft of the card or additional cards, the client or holder & # 39; additional card shall notify the BCI by any means which the Bank provides for this purpose ".
This means that now the customers & # 39; BCI will be exempt from making any commitment to those fraudulent transactions that occur once the facts have been reported to the bank.
The company, commanded by Eugenio Von Chrismar, stated that "Adjustments to your contract are automatically applied and in any case your acquired rights being affected, since they are aspects that fully complied with the Law on Protection of Consumer Rights, after work led by Sernac ".